Bid on item 260354728728 not lodged and winning bid was less than mine.
AS status on failed bid is 'did not win'.
How does this happen?
Regards
Paul
Original Post
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quote:Bid on item 260354728728 not lodged and winning bid was less than mine.
Don't confuse "winning bid" with "proxy bid", Chatter. Baggiez's statement is accurate.quote:Originally posted by Chatter:
How do you know that?
Rick isn't at, or with, AS.quote:Rick, or whoever at AS
quote:Originally posted by Sniper Mike D.:
Hi Tony,
I'm sorry to hear your snipe on this item was not placed. You may have already heard back from our support team regarding this matter but, in case you have not, I reviewed your account and found that your snipe on this item was not submitted because the snipe was scheduled to be placed when our site was down for weekly database maintenance.
We take the Auction Sniper website offline for database maintenance every Thursday night in the US at approximately 11 PM PT and it remains down for about 4 hours. We try to place any snipes that are scheduled to go off during maintenance to at least give those users a chance of winning, but it is not uncommon for snipes scheduled to be placed during maintenance to fail.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://support.auctionsniper.com/
-Mike
http://support.auctionsniper.com/quote:Originally posted by Barb Healy:
What kind of BS is it to post that info here, where most users won't see it?
quote:Originally posted by wiley:
Just happened to me.
Great price for a Bea stapler, AS never placed my bid, 10 minutes later still showing READY
http://support.auctionsniper.com/quote:Originally posted by region2:
You guys need to contact AS Support via the Help Tab - users cannot help you in situations like this!