A/S follow-up on a question

It's been too long. I remember the web address ends with (I think) the first 4 characters of your ID, followed by the case number.

A link was in the email you received back from AS. You should have received this shortly after entering the support case. I guess you deleted it huh?

If and when they come up with an answer, they should send another email with the link.

Is it something we (other users) might be able to help with?

If not, I'd file another with an apology for losing the link. Re-state you case.

Hi Puppy Raiser,
Thanks for the reply. You got it - I wrote down the code, but deleted the link. I thought for sure there would be someplace on the A/S website to access it.
If anyone else knows, please reply. Otherwise, I will have to make another case (sigh).
Have a great sniping night!

If you file another case, you can copy that link, then just replace the new number with the old one you wrote down.