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Auction Sniper Technical Issue Updates (1/27-28/08) !!!

S snipermikedAuctionSniper Support
Hi Community,

We are currently experiencing some hardware related technical difficulties that have caused the Auction Sniper website and services to be currently unavailable. At present, it appears this problem will require a trip to our data center to resolve, so it may be several more hours before the website and services become available again.

As a result of this issue, any snipes that are scheduled during this downtime will be unable to be submitted. Therefore, if you have any snipes scheduled over the next few hours, I recommend planning on placing them directly through eBay to at least give you a chance of winning.

I will post further updates to this thread as additional information becomes available. In the mean time, thank you for understanding.

-Mike
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S snipermikedAuctionSniper Support
Hi Community,

Update - I just received notification from our technical team that the Auction Sniper bidding services have been restored and that the web site is up and running again, but only on limited hardware. As a result, any snipes scheduled to be placed from 5:00 PM PT and later should be placed successfully, however, the web interface will most likely exhibit some sluggishness and fail to respond at times because it is running at diminished capacity.

Our IT team will be traveling down to our data center later tonight to resolve the situation completely and restore the functionality of the web site to its usual form. There may be a few brief service interruptions during the night time as we add new hardware to our system but they should barely be noticeable if at all.

We sincerely apologize for any inconveniences this issue has caused, and we will continue to work hard to have the Auction Sniper website running at full speed again by tomorrow morning. Thank you for your patience with respect to this matter.

-Mike
S snipermikedAuctionSniper Support
Hi Community,

Update - I just spoke to our technical team again this morning and verified that they are still working to restore the Auction Sniper website to its usual state. The Auction Sniper website is running at limited capacity and scheduled snipes are being placed, however, while some users may be able to access their accounts, many others may notice that the site will produce server errors or not respond. We're hoping to have this situation fully resolved within the next couple hours.

I will post further updates on this thread as additional information becomes available. In the mean time, your continued patience with respect to this matter is appreciated.

-Mike
S snipermikedAuctionSniper Support
Hi Community,

Good news! - I was just informed by our technical team that all of the Auction Sniper web servers are back online, so the Auction Sniper website should be fully accessible once again. We apologize for any inconveniences these circumstances have caused, and everyone's patience with regard to this matter has been greatly appreciated.

-Mike
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