NOW THAT IS BAD NEWS!
I thought I was the only person going through this UPDATING OF MY SNIPES HELL.
Anyway, here's the email I sent to customer service regarding this matter and the craziness of figuring out who is more crazy, me or the AS system. Enjoy!!
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Outbid Notification email for Ebay Product #1364317909
Your system is acting very strange. I received an email this afternoon at 9 Jul 2002 14:56:19 -0700. It shows the following message:
Auction Sniper Outbid Notification
eBay Item: Fujifilm FinePix A201 2 M Digital Camera Fuji
(Item # 1364317909)
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Your maximum bid is 150. The current minimum bid is US $ 150.00 with 3 hours, 9 mins + left before the auction ends.
In order to win this item, you will need to increase the amount of your maximum bid. Click here to increase the amount of your bid.
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I then check ebay at:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1364317909
Time and date stamp: Jul-02-02 18:06:17 PDT
Current bid shows: $147.50
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I then go to your line auctionsniper.com to check on my snipes. I click on radio button for this item and click on "Update ITems Info."
After refreshing, system shows correct bid amt. ($147.50)
My MAX amt set for this snipe is $150.
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Now, my item description box shows a yellow background with RED TEXT and it says "WARNING - Your max bid is below the minimum allowed for this item!"
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Huh? Am I missing something?
Why is AS telling me to bid higher than $150 when the bid is 147.50??
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ON THE OTHER SIDE OF THE COIN, I show one of my other snipe items as
READ to BID, but the current Ebay bid price shows $6.00.
MY MAX BID IS $3.00 - However, your system does not show my bid as been UNDER the current price. of $6.50
Item: 2037139333
Link: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2037139333
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Thirdly - again, don't forget I have refreshed all items on my snipe list and the status is still wrong.
Last on the list
Item: 2118532829
Link: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=2118532829
It is a CLOSED AUCTION. It ended.
However, after refreshing AS, it still shows my BID is TOO LOW.
My bid was $11.75, but AS never got my bid in and of course, I LOST.
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If this keeps up, I will have to make a statement on epinions.com or the Better Business Bureau to clear this problem.
Looking forward to a fast and good explanation.
Regards,
