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Reply to "Unable to import watches"

Hello Ginger101010 -

Changing your eBay password should not have any effect on the site's ability to import your watches from eBay as long as you have a valid connection to eBay within your account.  It is possible that an issue may have occurred with your account connection and I recommend that you reconnect your Auction Sniper account to your eBay account to ensure there are no difficulties there.  I suggest you do this via the website;  you can do this after logging in by selecting Modify Account from the My Snipes menu and on the "eBay Connection" tab click the button to Link My eBay Account.

Afterwards, you can try using either the Import Wizard or the Import from eBay option (under the My Watches menu) to import your watch list. 

If you continue to encounter difficulty with the app importing your watches, please file a support case from under the Help tab of the site letting us know the details of what you are experiencing, including any error messages (if you encounter any) so we can look into this further.

 - Craig

 

 

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