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Reply to "Unable to add or delete a snipe or contact the assistance …"

Dear Rifiuti,

Thank you for posting and bringing this to our attention. I'm very sorry to hear you never received a response from Customer Support. I have searched our system and can't find a support case for the time you indicated.

Customer Support has been informed of this and should be contacting very soon, if they haven't already.

Hopefully this matter can be resolved for you very quickly. Thank you again for posting and continuing to be an Auction Sniper client.

Please let me know if you have any questions or if I can be of any further assistance.

Respectfully,

Steve
Auction Sniper Product Manager
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