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Reply to "This is unacceptable"

We screwed up this Friday morning. The person who did the maintenance moved all 1am-3am snipes to 12:59am like usual, but then he started the maintenance immediately. That didnt give enough time for those snipes to be placed and thus some were missed. Normally we at least place all snipes in that time frame. We screwed up this week and about 100 were missed. Frown

File a support case, provide a link to this message, and the item # you were bidding on and we'll give you some free snipes.
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