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Reply to "Support Form doesn’t work"

Hello ST,

We are aware of the issue that can occur with the support form and the difficulty that it represents.  This issue is not consistent for all of our customers and most often the form is operating as expected, and our engineers are looking into a solution for this issue.

As for your support case, yes, using the email address provided will reach our support team in the same way that filing a support case does, and our agents respond to cases in the order that they arrive, so you should receive a reply soon regarding any issue filed regarding your Auction Sniper account.

Apologies for the inconvenience.

 - Craig

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