Oh, that's good news. Maybe the programmers fixed it yesterday. I sent them some emails but didnt get a chance to talk to them before I left.
As for the charging it sounds like our billing robot might not be able to confirm you've won the item. That happens sometimes and when we find those cases we rerun them though. So they still may yet show up as wins and be charged. When the robot cant determine if you won or not it gets flagged and each we look at the flagged items and fix our system. It's usually that eBays changed some text or data that we rely on to see if you've won. eBay makes over 1,000 changes a week to their web pages. Our robots were built so that most of those changes don't affect us. But sometimes they make a change so big that we have to recode things to handle their new layout or text.
It's a never ending game of cat and mouse with eBay making changes and us catching up with them.