Hello Community -
Unfortunately, Auction Sniper is unable to work around a request from eBay at log in that requires more than a regular log in. If you check the confirmation pages of snipes that show "eBay requires verification" for their status you will see the record of the last communication between Auction Sniper and eBay regarding your bid. (This is found using the small button on the extreme right of the title bar for any snipe, the icon on the button looks like an eye). Please keep in mind that this page is a snapshot of eBay's response when Sniper attempted to place a bid and is not an active eBay page.
Please also keep in mind that we only assess a snipe fee for items you win using our service - there is no charge if you do not win a bid, this is detailed under the pricing page of the site at: http://www.auctionsniper.com/h...tion-sniper-pricing/. Also note that Auction Sniper does not provide live technical support at this time, however, I have forwarded a request for such on to our Product Management team for their consideration.
Please also note our service is unrelated to eBay, so we have no way of knowing ahead of time when they may be making such requests and we are unable to intervene with eBay regarding the results of any auction that has completed.
Our contact information is available on the Contact Us page of the site at: http://www.auctionsniper.com/contactus.aspx
Please also be aware that our engineers make adjustments to our site to reduce the likelihood of eBay making such requests, but since we are unrelated to eBay we cannot control or predict their occurrence.
- Craig