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Reply to "Snipe not placed Captcha Link not working"

Hello All -

As we are unrelated to eBay, we have no means of knowing ahead of time if a Captcha will occur at log in and our system is unable to work around such a request when eBay requires it. eBay has the right to make such a request at any time for any account.

Please also note that the confirmation page you can access from a snipe record is a record of the page Auction Sniper encountered at the time that it tried to place your bid and is a snap shot of that time - it is not an actual eBay page and is not expected to operate as one. We record these as a courtesy for instances where some explanation of what occurred may be helpful.

Please keep in mind that our engineers continue to make adjustments on our end to reduce the likelihood of such an occurrence.

If you have particular snipes that you would like us to have a look at, please feel free to file a support case from under the Help tab of your account and we'd be glad to take a look.

- Craig
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