I also had a snipe that didn't work. I had found a miscatagorized item that was ridiculously cheap because hardly nobody else had found it. It was a Wednesday afternoon. I went off to work and when I got back I discovered that Auctionsniper did not submit my snipe because (supposedly) I had not submitted the right password. That's what the error report said. But I did not change my eBay password. And I didn't change my auctionsniper password because it let me sign in. So some other guy got the deal of the century. The real bummer is I was thinking of using auctionsniper a lot more in order to keep other bidders from wheezing on my list of items I'm bidding on, but now I don't know what to do.