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Reply to "Small consolation?"

I’m not sure what word/phrase best describes the next paragraph – sad; pathetic; typical; ironic; never-happy; that’s-life.

A couple of comments were made on this forum that AS should make some effort to reimburse customers for their recent pain and suffering because of snipes not being placed due to AS’ colocation site having problems. OK, so AS announces a special snipe-freebee day. Now this is the ****ed-up (select your own word) part, so far there has been two responses on this forum: one was complaining about time zones and the other was complaining about AS’ ability/inability to send out email.

Damned if you do, and damned if you do.
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