Reply to "pre paid payment not showing in my account balance"

Hello LITTLEKIWIUK and JAZZYCRICKET,

I'm so sorry to hear about this and apologize for the inconveniences this may be causing you both. We'd like to take a look at your accounts so that we can see what's going and get you back to sniping ASAP. If you have not done so already, please file a case here with our Customer Support Team with the details of your account so that we can better assist you. Again, I sincerely apologize for this terrible inconvenience, but I do appreciate you bringing it to our attention. Please be sure to file a support case and we'll be sure to look into this ASAP.

Sincerely,

Natasha

4/8/199:22 AM

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            {%=id%}Popup.hide();
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                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
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    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
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