Hi Community,
We've observed that eBay has recently added a captcha to the log-in process for account with passwords that are considered to be "weak". Since we are unable to bypass this captcha, if we are confronted with this additional security measure during the log-in process when attempting to place a given snipe on your behalf, we will be unable to do so, and the status message "Invalid UserID/Password" will be returned.
If you are concerned about being affected by this problem, we recommend updating your eBay password to something that is "strong", which generally means it contains a combination of letters and numbers as well as at least one capital letter. Once you have done so and then updated your Auction Sniper log-in information accordingly, you can rest assured that our service will be able to successfully place bids on your behalf.
Any additional questions or concerns? Please feel free to contact our customer support department using the appropriate link at the bottom of our help page: http://www.auctionsniper.com/help.aspx
-Mike
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