Reply to "Password reset not working"

snipermikedAuctionSniper Support

Hi cek1967,

Did you click the red "Save" button at the bottom of the page after entering your new password in the "eBay Password" and "confirm Password" fields on the Modify Account page within your Auction Sniper account?

If you clicked the "Click here" button under "Verify your eBay information" without clicking the “Save” button first, for example, the new information you entered in those fields would not actually be saved in our system.

I am not aware of any remaining technical issues that would prevent you from being able to update your password at this time.

If you continue to receive an error, however, when attempting to save your new password within your account, please contact our Customer Support team directly from under the “Help” tab on our site and we will be happy to continue working with you.

-Mike

5/30/1410:56 AM

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