Reply to "padlock on snipe & not placed why ?"

snipersarabAuctionSniper Support

Ok, the locked snipes that didn't go off is fixed. Our system checked and updated the status as well.

Thank you for your patience.

The rest of your snipes should not be locked. What we do is lock snipes right before we place them for you. This gets rid of the problem of someone going in and removing a snipe that we're right in the middle of placing.

What happened last night is that we locked them to go place the snipe, but due to the switch being down our computer that does the bidding couldn't get to eBay to snipe. Thus the snipes remained locked because the computer didn't know if the item had been bid on or not.

We just ran them through again and they are not reporting the correct status, and have been unlocked.

So snipes set now should be fine, and not be locked, and will go off as planned.
Thanks you.

1/27/024:35 PM

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        (function() {
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