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Reply to "Lost very important auction - bid not placed. Why?"

Auction Sniper did attempt to snipe for you. You can verify this for yourself by clicking on the 'confirmation' link for that snipe. I went ahead and found that eBay told us that your userid and/or password was invalid. I also noticed that you have won snipes using this account, so obviouslly this is an error.

Auction Sniper job is to send eBay your bids exactly when we promise to, and we did just that. We cannot control eBay's errors and responses to bids. This is not an isolated case. There are other times when eBay returns false confirmations and we then send a re-bid to make sure they are telling the truth. We do not do this with a 'userid or password invalid' confirmation, but I will tell our programmers to add that to the list.

I appologize that you did not win this item and have credited your account with a few free snipes.

Adam R.
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