That was all the communication between myself and the support staff.
They were very prompt with replies.
I understand that I should have not been satisfied that my snipe was only showing in my watch folder. But since it showed my max bid, I assumed the snipe was active.
Why did it let me set a max bid that did nothing?
The bid was never sniped.
Oh well, like I said lesson learned on my end.
For all of you out there, maybe it was one time glitch, but when you set up a snipe from a watch, confirm that it shows in your active snipes folder. I don't think anybody should have to manually add it to that folder but I didn't write the software!
Good luck, and happy sniping!
Dean