Reply to "Is it time to fire the programmers at AuctionSniper.Com?"

tobaccocardMember

Last time the sql server stopped responding the problem lasted in excess of 4 hours.

If there was support they could quickly answer whether the problem led to snipes not being placed or just the mysnipes are unavailable.

No response to opening a support ticket after an hour.

I don;t know whether to proxy bid by auctions or whether the snipes will be placed. I certainly don;t want to pay for snipes I have proxy bid, but I want the items.

Hardware fails, software is buggy, that's why prompt and intelligent support and info is need.

This is strike 2 for auctionsniper. Three strike and ...

7/2/031:47 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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