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Reply to "Invalid UserId/Pass"

AS reply to my email to support:
Hi,
Thanks for contacting Auction Sniper Support regarding this matter and sorry to inform you that currently eBay has made some changes in his login process and that is causing snipe is returning back with message of 'Invalid User/Pass'. I'd like to report that now this issue has been resolved and your future snipes will go fine.

As a humble gesture of apology, I'm crediting your account with one free snipe. You can confirm the same from your 'Balance' page. Please do let me know in case of any further assistance.

Sincerely,
Auction Sniper Support

I may have lost this auction because of this, my max bid was well above closing auction bid. Wow, 1 free snipe in exchange for losing an item I'll likely not see again. Thanks, AS
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