Reply to "increase in ebay login failures when placing snipes"

ginettag12pMember

quote:
Originally posted by Sniper Stephanie:
Update:

Our hotfix went live yesterday which has addressed the issue logging into the website and seeing an erroneous message that your user/password are incorrect. Based on this fix if you see the message at this point it's because we have indeed found it to be problematic.

Unfortunately we continue to see an unusually high number of invalid username or password messages returned from ebay when snipes are placed (4-5%). We are putting a workaround in place to try and reduce these failures today and are still working on a longterm fix.

We will keep you posted on our progress.

PROGRESS? WHAT PROGRESS??? IT'S NOW THE MIDDLE OF DECEMBER AND THE PROBLEM STILL ISN'T FIXED. THAT'S ONE HALL OF A WAY TO RUN A BUSINESS!!!!
-Stephanie

12/15/151:14 PM

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