Incorrect "Invalid UserID/Password" Statuses Displayed on Wins

snipermikedAuctionSniper Support

Hi Community,

We are currently experiencing a technical problem that is causing some snipes that were successfully won to falsely display the "Invalid UserID/Password" status on the My Snipes page. Our engineering team is currently investigating this issue and will have it resolved as soon as possible.

For the time being, if the "Invalid UserID/Password" message was returned for one of your snipes and you have the correct login information stored within your Auction Sniper account, there is a good change you won the item. Therefore, we recommend checking your eBay account to verify whether you really won.

We apologize for any inconveniences this issue is causing. As soon as we get this issue resolved, we will also be updating the statuses of those snipes that were incorrectly flagged with this status.

-Mike

8/28/096:43 PM

Original Post

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