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Reply to "incorrect end time on AS?"

Hello IL54 -

We are not aware of an issue with the end time displaying incorrectly in a snipe record on the app, so it is unclear what may be occurring for you.

Please be aware that the times that display in snipe records are for your convenience and do not necessarily reflect when a snipe will be placed. Our service records the end time of an item you set a snipe on at the time you set the snipe up and the placement of the snipe occurs based on your Lead Time and the end time as it has been recorded in our database when you set the snipe up. We synchronize the time on our servers from an atomic clock and monitor the average response time from eBay and adjust accordingly when setting snipes. They are not set based on what you see in a snipe record. Also note that the snipe record timer is based on your system clock in the final 24 hours of an auction.

As for the issue you have described with the app, please file a support case from under the Help tab of the site letting us know all of the details of what you experience as well as the details of your device so we can look into it further.

- Craig
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