Reply to "I've been talking to AS about this problem for months!"

region2Member

If I worked for AS I would be embarrassed by Sara's responses. As I'm English I almost feel the need to apologise...

The ID and Password on AS do need to match exactly. Perhaps AS could provide an easy-to-use TEST button to prevent this problem. I wonder how many customers they lose by not having one (cue Sara with some wonderful stats to show that all is rosy in the AS garden)...

R2 (yet again impressed by AS's PR face - not!)

9/27/0411:41 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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