Reply to "I CANNOT UPDATE CREDIT CARD"

craigAuctionSniper Support

Hello Scott54,

Our engineers are aware of this issue and have been looking into a solution that resolves the issue across all browsers, however I have no ETA at this time for when that will become available.

Currently, as you have seen, you can work around the issue in IE 11 by setting your browser to view the site in Compatibility View from the IE Tools menu. Alternately, using a browser that you do not typically use should have the page display correctly.

For Firefox or Chrome, this issue is typically resolved by making a password reset request from the Log In page: "Forgot Your Password" option and using the email to reset your password to your existing password.

We will update this thread again when we have more information regarding this issue or become aware of a differing work-around for the difficulty.

- Craig

9/17/1410:11 AM

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        (function() {
            function {%=id%}Okay_click(event, data) {
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        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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