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Reply to "I CANNOT UPDATE CREDIT CARD"

Hi reintje,

I'm sorry to hear you are having a difficult time updating the credit card on file with your account. In order to do so, just mouse over the "My Snipes" tab within your account, click the "Balance" option, update the details in the Credit Card Information section and then save your changes.

If you are unable to update your credit card via this process, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option.

We do not currently offer phone support, but we will be happy to assist you via this support medium.

-Mike
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