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Reply to "Has the failed bid due to captcha issue been fixed?"

Hi Community,

I'm sorry to hear about the difficulties you encountered today.

Ebay experienced some technical difficulties related to their login process over the course of today which prevented us from being able to login to place certain snipes, so I suspect the snipe placement issues you encountered today were related.

Fortunately, the issue has since been resolved, so we do not expect to have trouble placing any further snipes as a result of this particular issue.

On a related note, this issue has also caused us to have trouble updating snipes to proper end of auction statuses in a timely manner, so some snipes currently show that they are active, even though the associated auctions have already ended.

We are currently working to update these snipes to reflect the proper statuses, and will have that done as soon as possible.

If you have any further questions regarding your sniping activity, please feel free to contact our Customer Support team directly from under the “Help” tab on our site and we will be happy to continue working with you.

-Mike
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