Reply to "Has the failed bid due to captcha issue been fixed?"

dm396Member

Hi, another long time user here and I think I just got bit by the same issue, placed a snipe that should have won and the bid didn't even get placed. No explanation when I go to the link specified to see the reason, it's blank, no explanation.
Question for Auction Snipe Support, why wasn't I informed on this issue? An email would have been nice so I would have known that I needed to manually bid on the item myself instead of losing out on something I wanted. From what I'm reading in this forum, it looks to be an issue for quite a while now? How can I trust this service anymore? Should I consider closing my account and requesting a refund on my balance?

9/14/141:40 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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