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Reply to "First bad EBay experience"

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Couple of questions here…Was I wrong to refuse to leave positive feedback prior to receiving the refund?

Nope! You were spot on!

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Does this company have a chance of winning this dispute? I’ve never left negative feedback, but I really don’t see how I can’t in this case.

You do not actually say that you have verified through UPS that the item was received by the company. Assuming that it was, since you have UPS tracking info and have provided same to PayPal, I doubt that the company will win. I expect that PayPal will see that you receive a refund. Hang in there.
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