quote:
Originally posted by Sniper Sara B.:
So what should the top ten FAQ questions be?
Lets make a list and then this is one suggestion I'll make sure gets done ASAP.
beezo has provided 2. I'm afraid my list has gone over 10, but here's some (not listed in sequence of importance):
- Why is AS sending sellers spam? (InstaMail, but don't think AS would like that one).
- Paypal versus credit card?
- Why didn't my Paypal payment get applied?
- Where's my free referral snipes?
- How do I see who I referred?
- Why was my snipe placed 5 seconds early?
- Can't you give me an option to tell AS whether to pad lead time based on ebay's traffic.
- I've won a 1,000 snipes using AS, but since I lost one on Sunday night at 7:30:00 PM with a 3 second lead time I'm beginning to have doubts.
- Why am I a Junior sniper and how do I become a Goddess?
- Multiple snipers - who wins?
- Bid increments, bid increments, and everything that deals with bid increments.
- Why did I win by one penny?
- Can I bid against myself?
- Why snipe?
- Why didn't my max bid get placed on a Reserve Auction?
- Why did my bid jump up so much on a Reserve Auction?
- Should I place a proxy bid on BIN?
- I can't snipe because my password/ID thingy doesn't match.
- Why can't I cancel a snipe 1 second before ending?
- Why isn't the price on My Snipes current?
- What's wrong with the "Search" feature?
- Why does it show "Ready" when the auction is done?
- I've been out bid and why hasn't AS notified me?
- Why did the bid group win too many auctions (not bid group)?
- Why didn't the bid group bid (expired bid group)?
- How can I place a snipe on multiple items but only win one?
- How can I place a snipe on multiple items, but must win them all?
- Will items with similar ending times in a bid group work?
- I couldn't sign on (Friday AM maintenance).
- My snipe was 30 minutes early (Friday AM maintenance).
- Why don't you post the Friday AM maintenance schedule?
- What's a proxy outbid?
- I "swear" a) I didn't add that snipe; b) I canceled that snipe; c) I already turned off InstaMail; d) I don't cheat on my taxes nor do I speed.
- What currency will my snipe be placed in.
- In my bid amount I put the currency symbol for the Civil War Confederacy and AS said it was invalid.
- Can I be signed on when my snipe is placed?
- Do I need to be signed on when my snipe is placed?
- I placed a proxy bid, and you didn't snipe, why AM I charge?
- Should I snipe a Dutch auction?
- Can you add support to keep track of my lost snipes?
- I read all these negative post - how can I trust AS?
- My ebay password was hacked - how can I trust AS?
- Where does Mrs. M get all those neat pictures?
- I have a REALLY, REALLY important auction, and my wife will kill me if I don't win.
- Can I put a link to AS on my auctions?
- Why should I pay AS money when I can snipe manually?
- Why do so many snipers come from Australia and use funny words, and who is Robbie Williams?
- Is there no honor among snipers (hasn't come up for awhile, but Chatter and Christine probably remember).
Feel free to add to this list. I'm sure I've overlooked some.
