I recently won an auction (#1920593385) for 12 items which I knew would be heavy to ship -- about 12 pounds. Each item was in it's own box with a loose-fitting lid. The seller charged me $25 for shipping, which was stated in the auction text. I agreed to pay it because I knew special packing would be necessary for such a heavy parcel. However, when the parcel arrived, I noticed that it only cost her $6.71 total to ship! When I opened the box, I couldn't believe what I found. There was no exceptional packing done, whatsoever.
No styrofoam peanuts, no bubble wrap, not even so much as a rubber band to secure the lids on the items. All she used were some old newspapers with oily newsprint which kind of rubbed off on the items. But other than that, the items came through just fine, even though there were a few loose parts in a few of the boxes.
My question is this: Do you think I would be justified in asking the seller to refund me the $18.29 that she pocketed which was supposed to go torwards the packing materials
