quote:posted November 04, 2015 10:46 AM Hide Post
Hi machineage,
Back in the July/August timeframe we were seeing failures, especially on peak Sunday evening hours and especially in the UK -- nowhere near the percentage you quote, but still too high. After all, we want our users to win as many snipes as possible!
Since that time we have added to our team and renewed our focus, with several improvements in place already and more to come. Our results now are looking quite good, dramatically better than the past results you describe, even while facing new errors on the eBay side this past week.
Snipe on!
Regards,
Todd
** EDIT ** I did some research to better understand what sort of troubles you had encountered, but our database shows only two verification failures for your account within hundreds of snipes over the years. The errors were both in mid August, when we were experiencing the most troubles. Does that sound correct, or are there other accounts that I missed?
I hate to say virtually the same thing twice, but it seemed rotten having the false-reassurance as the very last post in this thread that makes people think you've fixed anything when clearly you have not.
Less frustrating, and possibly more effective than using Auction Sniper, is to simply to write all of your snipes down and then feed them through a paper shredder.