Yet again I have been let down by both Auction Sniper and Ebay, having just lost out on an important bid, where I should potentially have been the winner. My maximum bid for the item was £31.80 but the item sold for £16.50 (a loss of £15.30 to the seller). On this occasion the email that I received from Auction Sniper just said "Did not win", no explanation. Obviously my bid was not placed. I had earlier placed a manual bid for £15.80, hoping that my maximum bid through Auction Sniper of £31.80 would be accepted. As there seems to be no sign of any resolution to this problem, I will no longer rely on Auction Sniper or use their 'services', and will be forced to place all my bids manually, which is a bit of a pain having to be available and watch the bidding towards the end of bidding time. So, goodbye Auction Sniper - let me know if you ever succeed in placing bids with Ebay, which I doubt. Yours highly dissatisfied, Brian.