If eBay tries to say they are NOT the cause they are lying. There is no time to answer the verification question unless you are sniping in person with more than a minute to go - in which case there is no snipe. The problem is caused by eBay - their new management team has changed a lot of things to get more money with less work. They started by taking apart trust and safety. They disbanded the watch committees that were stopping fraudulent auctions. Since then they have been retrenching more and more. Blame eBay - they made a change that no amount of programming by a sniping company can respond to. It takes a living person to reply to the security question with answers customers never give to the sniping services.