This problem has happened to me several times, too. It's very frustrating. I called eBay. They said all was fine with my account; verification was not required.
I've reset my passwords on both eBay and Auction Sniper. I deleted and reentered my credit card info on Auction Sniper. I went to my Auction Sniper account and clicked "Check Status," and got the following message:
Verified eBay login information
Your account has been verified and all snipes will be properly placed.
Still my snipes aren't recording!
Here's the communication thread with Auction Sniper:
Your Previous Comment: (submitted [Sunday, 6/7/2015 8:02 PM PDT])
My snipes are not recording. This has happened several times. I received the following email message after today's most recent snipe fail:
"Ebay Requires Account Verification
Your snipe did not win because of the reason above
Click here to see eBay's response to your snipe"
When I click the link, I get this message:
"Enter a verification code to continue
To keep eBay a safe place to buy and sell, we will occasionally ask you to enter a verification code. This helps us to block unauthorized users from entering our site. Please enter the verification code in the image below and click on the "Continue" button to enter our site. Learn more about our security policies.- opens in a new window or tab
Enter the verification code Click for help"
A six-digit number is displayed. When I enter the number, another six-digit number is displayed. This goes on and on. I tried listening to the number using several different browsers, but the audio does not play in any of the browsers.
I need your help to verify my account with eBay so that my snipes record.
Thank you for your help.
Reply (submitted [Sunday, 6/7/2015 8:24 PM PDT])
Hello,
Thanks for contacting us regarding this matter and I am sorry to hear the trouble you are facing.
I've reviewed your account and found that snipe for provided item # is showing up status message ‘Ebay Requires Account Verification’. The 'View Confirmation' (an eye shaped icon) located at the right of the snipe is displaying the message you received through the email.
The "View Confirmation" page is not an actual eBay page, but a snap shot/record of eBay's request when Sniper attempted to access your account to place the bid. You will not be able to access/verify your eBay account via this page. Please do not enter the number again and again on this page.
As we are unrelated to eBay, we have no control over what eBay may present at log in and eBay may present such a request at any time for any account. Sadly, our service is unable to complete such a request or otherwise work around it when eBay presents it, and so in those cases, Auction Sniper is unable to place your bid. I am not aware of any similar service that can work around such a request.
Typically, this situation resolves itself in a period of time and snipes are then set normally. Please be informed that our engineers make every effort to make adjustments on our end to reduce the likelihood of such occurring.
If you have any other questions or encounter further difficulties, please don't hesitate to ask!
Sincerely,
Auction Sniper Support