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Reply to "Did Not Win??"

Hello,

We have just resolved these issues and are very sorry for the inconvenience.

One problem had to do with a hardware malfunction and unfortunately the other was a human error.

As the manager for Auction Sniper I take full responsibility for this and sincerely apologize. Please contact customer support so that we can credit you for your snipes. http://support.auctionsniper.com

Thanks for your understanding in this matter and know that we truly value our customers.

Steve
Auction Sniper Product Manager
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