She can charge people different shipping fees depending on where they live, Shirley. Handling, which includes the cost of the box, etc. and time of wrapping and mailing...well, who is to say what is reasonable? The bottom line is that you need to know in advance what you are paying for these services and make an informed decision! No one is twisting your arm!
IMO, if you bought the plate with ins., put in a claim, if you bought it without, whether it was or was not offered, let the buyer beware! You shouldn't have ! It is breakable. You should have let it go and looked at another auction. Just my opinion as to what I think I would have done.
