Hi Community,
This issue is being caused by an image verification step called a “captcha” that eBay has added to the "Mature Audiences" log-in process. This extra security step is not added to every "Mature Audiences" log-in attempt so it appears eBay is testing this behavior on only a portion of their servers, which also explain why, if you attempt to add a given "Mature Audiences" snipe repeatedly, it will go through eventually.
This image verification step is something we cannot bypass so we can only hope that eBay decides to roll back its implementation. Unfortunately, there is nothing we can do to correct this problem at this time...if eBay decides to do away with this image verification step during the "Mature Audiences" log-in process, Auction Sniper will be able to be used effectively for items listed in that category again. However, if they decide to impose this added step on all "Mature Audiences" listings, Auction Sniper will no longer be a feasible solution for placing automated bids on items listed in eBay‘s "Mature Audiences" categories.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctionsniper.com/help.aspx
-Mike