We're going to be reducing lead times significantly in the next day or two on peak time snipes. Those are snipes that happen on the hour, and quarter hours from 5:30-8:30ish. During those times tons of sellers use eBays scheduling feature and a log of listings all end at the same time. eBay then acts sporadically. Our systems monitor snipe times on prior snipes and adjust and at these times we increase the lead some too. Our first trial we cap the lead time at 30 seconds. If that succeeds we'll continue to adjust it down until an acceptable number of snipes are lost do eBays tardiness at those peaks. Currently we miss very few but the snipes sometimes get nibbled up. It's a trade off between potentially not having your snipe make it to eBay at all or not. Hopefully we'll have it in place before Sunday so we can really get a good test of it on Sunday night.
quote:True enough, but I'm a sniper too, everyone here at AuctionSniper is. None of us wants to pay more than we have to. We're working on this and we will be making things better as best we can while still keeping snipes safe and making sure they get placed.
Maybe so, but you won the auction. Sheesh!
You'll be seeing a lot of improvements over the next 6 weeks.