Reply to "Change mobile account"

Hello Al,

We're sorry to hear that you've run into difficulty with your account information on the mobile app.

You should need only make the changes on the website and ensure that you have logged out on the mobile app and then log back in to the app with the updated the information, both the website and the app use the same account, they are not separate products.

You continue to have difficulty after logging out of the mobile app and then logging back in with the new data, please try uninstalling the app and then reinstalling it on your device. If the difficulty persists at that point, please file a support case letting us know the issue, the make and model of your device and any other details around the issue so we can look into it further.

- Craig

3/1/199:06 AM

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