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Cannot login

I could not login as have forgotten password. When I try to change that, it sends an email, upon clicking the email it says error. 

When I try to lodge a report, I fill up th form, when submitting, there is another ERROR.

Please help. 

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Images (3)
  • Screen Shot 2018-10-14 at 10.56.00 PM
  • Screen Shot 2018-10-14 at 10.58.22 PM
  • Screen Shot 2018-10-14 at 11.00.21 PM
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