Hang on - this makes no sense - I have no snipes affected by the 'crash' so why would I want an email telling me that there was a problem. That would be like the Government contacting me because there are roadworks on a road that I occasionally use. However, if I was on that road then some signs warning me of a problem ahead would be useful (great simile!)
I think your rant here, whilst justified in your own mind, has been made over and over, over the last few days - why not contact AS directly via the Help tab and get an official response to your suggestion.
R2