quote:Originally posted by Sniper Mike D.:
Hi Community,
We encountered some additional technical difficulties over the course of today which caused many snipes to fail between 2 AM and 4 PM PDT, but the primary issue has since been resolved and we are no longer seeing failures of this nature.
Any snipes that failed due to these circumstances may currently reflect incorrect statuses on the My Snipes page, and we are still looking into the possibility of getting them updated to correct the proper end of auction status.
We apologize for any inconveniences this may have caused. If you have any specific questions regarding snipes you had scheduled during this time, please contact our Customer Support team directly from under the “Help” tab on our site.
-Mike
That's all well and good but who cares at this point about what the status says. What we all care about is that we lost auctions today and need to be reassured that this wont happen again. Unfortunately, it is a high price to check it out, I am not going to risk losing any more auctions to see if AS is going to place my bid. I think the lackadaisical attitude of AS in getting on this problem and its apparent focus on non-essential issues like the status of closed auctions is unsettling to me. I realize that this is not life or death, but it seems that AS is lacking a sense of urgency and consideration of the fact that we take our auctions very seriously. Maybe I'm wrong but that's my perception and in life, there is no reality, only perceptions.