Reply to "Auction Sniper not placing snipes"

snipermikedAuctionSniper Support

Hi tcfx,

I just clicked the "View Confirmation" button (look for the eye icon) next to your most recent 3 snipes to see what we encountered when attempting to place these bids on your behalf, and it appears they could not be placed successfully because eBay presented us with a captcha when we attempted to access your account.

Unfortunately, we do not have any way to bypass these captchas, but they seem to be relatively uncommon in the grand scheme of things.

We cannot offer any specific insight into why eBay did this, so you may want to check in with their Customer Support team to see if they can provide you with any recommendations on how to avoid encountering similar difficulties again in the future.

It is certainly regrettable that you missed out on the opportunity to purchase these items, but I hope this helps you better understand what happened in these cases.

-Mike

5/29/1411:35 AM

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