quote:Unfortunately, it's the 'distance' that make people more aggressive. If everyone would 'act' and speak as if they were face to face, most conversations would stay more on topic. Problems could be addressed by a civil exchange of needs and information.
how can anyone come in screaming the first tme anywhere?
If I have a problem with my car and a mechanic, I would want to discuss my problem, and not get sidetracked by a hissing contest because of my attitude.