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Reply to "ARGH!!!! DID NOT PLACE BID!!!"

Put a link to a set of FAQs on the email that is sent out to people when they lose. The FAQs could cover all the possible scenarios (Sunday night lead times, re-usuing bid groups etc etc) and thus go some way towards explaining what happened.

Thus, a frustrated loser (I know that sounds bad, but you know what I mean!) will immediately have something to read that might remove the necessity to vent their spleen on this forum. AS might even keep them on-side!

R2

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