quote:
Originally posted by ShoptillIdrop:
Hi Rick, Yes if you send the tracking number, Pleaseeeeeeeeeeee
(with sugar on it) include the item and number. Your item is not always the only on the buyer just bought at auction. Keep in mind also, that your email name/address may not be anything like your ebay sales name.
http://www.cpl.net/assets/images/buzzard.gif http://ladish.wz.cz/AN041.GIF "Shop" and My Snipes
Is another reason why I like 2CheckOut so much. When you ship the item, you have to sign into the admin panel and mark it as shipped in order to be paid for the item. (You cannot bill a CC before the item is shipped or will be shipped within 24 hours according to Visa/MC regs).
There is a spot to record the carrier, the tracking number and a check box if you want to notify the buyer that thier order has shipped - the system will send the customer a form mail telling them that it has been shipped, the carrier used and the tracking number and that e-mail includes the auction number.
But what is really nice is how they record it forever in the order history database - which is nice when the customer comes back in 3 months with a chargeback stating they never got it - all you have to do is sign in and research the order and pull the tracking number up. This way you dont have to keep track of hundreds or even thousands of little delivery/signature confirmation reciepts from the post office, or pour over your UPS/Airborne/FedEx statements, because all of those companies purge your shipping history after several weeks.