region2---I never said it had anything to do with the money; I only used Auction Sniper on this auction to ensure that someone else did not snipe me out at the last second and win the auction. I merely wanted to be certain that this would not happen, so as to guarantee that I would win. Ironically, I probably got my karma (by outbidding other people at the last second so many times...) Funny huh? It's not about the money; the $3 is irrelevant--the point was, that I was willing to pay 20X that amount, since I had been looking for the item for such a long time, and since I had been looking for it for such a long period of time, I wanted to try and guarantee I would win (or at least increase my chances); hence Auction Sniper. What did Auction Sniper do? Absolutely nothing--and it didn't even give me an explanation as to why.
Chatter---"Especially since the item was not a bid deal, the poster said. More importantly, he professes to be a long-time user--does he ever give up quickly!" I'm sure you're just trying to help, but I have no idea what that means. Did you mean "big deal?" It was a big deal--if it wasn't I wouldn't have used Auction Sniper in the first place. Read what I said. I used it to increase my chances of winning. Isn't that the point? This is the second time in a matter of weeks that Auction Sniper failed on me.
To merely say that Auction Sniper is not 100% and to just let it go is foolish. This is capitalist economy; there are numerous other auction sniping companies out there. If the one I am using is not up to my expectations, then why should I just 'deal with it?' I'll just use another company. If my Chevy broke down twice in three weeks, would anyone question why I might start looking at Fords, or vice versa? The Ford might turn out to break down just as much, but competition forces companies to improve their products. To say that Auction Sniper screws up some times and deal with it makes no sense; to say that Auction Sniper screwed up and it will be improving its product in the future--so as to prevent long time customers from turning towards the competition--is more of what I would expect.
If I had lost the bid because I was outbid by another bidder, that would be one thing. But to lose the bid with absolutely no explanation is ridiculous.