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Reply to "6 Second Lead Time, Bid at 43 Seconds...."

This just happened to me last night. Asked for a 5 second time frame, bid placed with 28 seconds left, allowing another bidder to MANUALLY rebid several times, costing me an extra $75. Customer Service no help. I thought the purpose of this was to bid in the final seconds? How can they change the time that I requested? It was counter productive, resulting in AS creating time for a bidding war. Something is wrong here!
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